CELESTE NATURALS FAQ
SHIPPING AND DELIVERY
How long does it take to process orders?
How long does it take to process orders?
While we do our best to process the orders soon as possible, please allow 3-5 business days for processing.
Do you offer free shipping?
Do you offer free shipping?
We offer free shipping for orders over $75.
Where do you ship to?
Where do you ship to?
Currently we only ship within the continental US.
ORDER INFORMATION
I am missing something from my order.
I am missing something from my order.
Oh no! We want to make it right — please email admin@celestenaturals.com within 48 hours of receiving your order with a photo of everything you received. We will make sure you receive everything you ordered.
RETURNS
What is the CELESTE NATURALS return policy?
What is the CELESTE NATURALS return policy?
We accept returns and exchanges within 30 days of purchase. Items must be unused in their original packaging—we do not accept returns of used or tested items.
You will be refunded the full amount of the items, minus a $5 restocking fee. Unfortunately, we are not able to refund the original shipping charges.
PRODUCT QUESTIONS
Are your products Phtalate and Paraben free?
Are your products Phtalate and Paraben free?
Yes, all our products are Phtalate and Paraben free.
Do your products contain Sulfates?
Do your products contain Sulfates?
No, all our products are Sulfate free.
